What You Should Do First
In cases of liquid contact, what determines the outcome is how quickly you reach the service centre. Liquid causes two separate kinds of damage in electronic circuits: a short circuit at the moment of contact, and afterwards corrosion that continues for days. The latter progresses even while the device is switched off, and the longer you wait, the lower the chance of repair. What you need to do, in order, is as follows:
- Switch the device off immediately: Do not wait for a proper shutdown; pull the power cable out of the socket.
- Do not attempt to switch it on again: This is the most frequently made and most costly mistake. Applying power to a damp circuit causes permanent damage.
- Do not lay the device down or shake it: The liquid spreads into clean areas.
- Do not use a hairdryer: Hot air pushes the liquid further inside and damages the components.
- Do not rely on the rice method: On an iMac with an enclosed casing this is of no use whatsoever and merely wastes time.
- Bring the device to the service centre the same day: Corrosion advances the longer you wait; time directly determines the cost.
Which Liquid Is How Harmful?
Clean water is the least harmful, because when it dries it leaves no conductive residue behind — with a prompt intervention the chance of recovery is high. Tea, coffee and soft drinks, on the other hand, contain sugar and acid and therefore leave behind a layer that is both conductive and corrosive; if this layer is not cleaned, the device will break down again within weeks even if it works for a while. Salty and alcoholic drinks are the most aggressive group. For this reason saying “it works, there is no problem” is misleading; the case cannot be regarded as closed until the residue has been cleaned.
Our Repair Process
1. Acil Kabul
Sıvı hasarında zaman aleyhinizedir. Cihazınız sıra beklemeden incelemeye alınır.
2. Hasar Tespiti
Sıvının hangi bölümlere ulaştığı ve hangi parçaların etkilendiği belirlenir; kurtarma olasılığı size açıkça bildirilir.
3. Repair
Onayınızla etkilenen bölümler uzman teknisyenlerimiz tarafından atölyemizde onarılır; gerekiyorsa hasarlı parçalar değiştirilir.
4. Data Comes First
Even if the device cannot be saved, your data takes priority. Data Recovery process is carried out separately.
5. Long-term test
Sıvı hasarı görmüş cihazlar hemen teslim edilmez. Uzun süre çalıştırılarak gizli bir arıza kalmadığı doğrulanır.
We Speak Plainly
In cases of liquid contact no service centre can give a one hundred per cent guarantee of success; the outcome is determined by the type of the liquid, the area it has reached and the time that has elapsed. After the diagnosis we draw a realistic picture for you — if the repair is not economical we say so openly and leave the decision to you.
At our service centre
Same-Day Response
Liquid cases are not placed in a queue; they are opened as a priority.
Ultrasonic Cleaning
Residue that has seeped underneath components is also removed.
Data Priority
Even if the device cannot be saved, a separate process is carried out for your data.
Extended Testing
We do not hand the device over until we are certain that no hidden fault remains.